Welcome to the Complete FS Ltd website. Our company is dedicated to providing services for the financial intermediary. Please take time to explore our website or contact us to discuss how we can assist your business.
We are committed to providing and processing excellent products from our panel of lenders for distribution to the entire intermediary sector. Our aim is to continue to enhance the "COMPLETE" brand as a company that delivers service excellence.
This growth coupled with our commitment to staff training and development will maintain and improve our reputation as one of the country's leading mortgage packagers.
" I just wanted to say how delighted I've been with your incredible service over the last week or so. Whenever you've said you'd be in touch you have and whenever you said you'd deal with something you have in a timely and efficient manner and have kept me informed all the way along. Many people would think this is just normal business practice but, having been involved in the mortgage business for quite a few years now, I can tell you it's incredibly rare and I just wanted to thank you for your integrity (doing what you said you'd do when you said you'd do it). Fabulous stuff and I'm really hoping we'll be able to proceed with this case with you and Complete. "
R Abram (June 2017)
" I know you must get told this dozens of times but yesterday I had a deal blow out with a high street lender, I called Sarah on her Direct number, (wrong I know) anyway left a message, as always she called back. We spoke about the deal, sent over loads of info and she immediately got in touch with Laura the TML BDM. Anyway, irrespective whether or not this goes through just her whole positive ‘nothings- too- much –trouble’ attitude is totally engaging. So just wanted you to know she is so helpful, so knowledgeable and what a terrific ambassador for Complete. "
I Nance (June 2017)
" In this day and age when we all find it easy to complain about the service we expect but do not receive, it is all too easy to let good service go without any thanks. I would like to put that right by letting you know that one of your staff, Stevie Mansfield, has just excelled in the service we received regarding a complicated mortgage case. My colleague and I have on a number of occasions had recourse to contact Stevie regarding the clients’ application and she has always been courteous, professional and very helpful even at times when we have probably driven her crazy. She has in my opinion given us a service over and above what we could ever have expected and I would like you to thank her on our behalf. We received an offer for our clients before they went on holiday which we did not think would happen and certainly would not have happened had Stevie not done her job to the highest standard. Please pass on our thanks. "
R Fay (May 2017)
" Hi Stevie, just to let you know the client completed yesterday and she is over the moon with all our efforts, so just to say a BIG THANK YOU again for your hard work it was very much appreciated. We will have no hesitation in using Complete again in the future for any unusual cases. "
Vanessa (April 2017)
" Trudy, thank you so much for your assistance today. What a complete turnaround and a great result for our client. We really do appreciate it. "
Rachel Cummings (April 2017)
Here is the panel of networks we are approved packagers of: