Complete FS
 

023 8045 6999 | www.complete-fs.co.uk | [email protected]

A Status 6 doesn't always mean a decline.
 

A Status 6 doesn't always mean a decline.

 

THINK YOUR CLIENT'S CREDIT HISTORY RULES THEM OUT? THINK AGAIN.

 

Discover how Complete helped turn a challenging residential enquiry into an AIP by finding a lender willing to look beyond the credit score.

 

6

Credit status

Challenging credit history

AIP

Outcome

Issued on CLEAR product range

 

THE SCENARIO

 

At Complete, we champion real-life lending and believe that every case deserves to be looked at in context, not simply judged on what appears on a credit file.

We recently helped a broker with a residential mortgage enquiry that is a great example of exactly why taking a personal view can make all the difference.

 

THE COMPLETE SOLUTION

 

Rather than simply accepting what the credit file was telling us, we wanted to find a lender prepared to consider the full circumstances.

We referred the case to one of our lenders, where their BDM and underwriting team took the time to understand the background and, crucially, consider the supporting evidence.

They recognised that the credit file didn't tell the whole story and were prepared to take a more pragmatic view of the circumstances, rather than automatically ruling the client out based on the adverse credit history.

 

THE RESULT

 

An AIP has now been issued, with the lender happy to proceed on their CLEAR product range!

This is a great example of why lender selection, a good relationship with BDMs and, most importantly, a willingness to look beyond the credit score can make such a difference.

 

HAVE YOU GOT A SIMILAR RESIDENTIAL ENQUIRY?

 

Don't dismiss it just because the credit history isn't straightforward.

Whether it's historic arrears, missed payments, adverse credit or circumstances that need a little more explanation, let us take a look.

At Complete, we'll help you explore the options and find a lender prepared to consider the bigger picture.

Not sure if your case fits?

Not sure if your case fits?

THAT'S EXACTLY WHY WE'RE HERE

Historic arrears, missed payments, adverse credit or circumstances that need a little more explanation - let's have a conversation.

No need to rule it out before we've had a look.

Let's talk through your case →
 
 
 

GOT A TRICKY RESIDENTIAL CASE?
SPEAK TO JOSH

Our Enquiries Manager, Josh Gunner, is on hand to help you explore the options and find a way forward.

 
Josh Gunner

Josh Gunner
Enquiries Manager

023 8045 0505
[email protected]

Or contact our team here →
 
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Speak to the Complete FS Team

Whether you’ve got a straightforward enquiry, a complex case or simply want to talk through your options, our team is here to help.

023 8045 6999

[email protected]

www.complete-fs.co.uk

Your case. Our expertise. A solution worth exploring.

 
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9 Compass Point, Ensign Way Hamble, Southampton, SO31 4RA

Copyright 2026 Complete FS Ltd.

 

For the use of mortgage intermediaries & other authorised professionals only. Not to be shown to or used with the general public. Your home may be repossessed if you do not keep up repayments on your mortgage.

 

Registered in England & Wales with Company No. 81635434
Registered Office at Fleming Court, Leigh Road, Eastleigh, Hants, SO50 9PD.

 

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