Service Levels

Our service levels for enquiries/applications today

Current as at

22nd January 2025
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New Enquiries & DIP’s - 24 hours

We will let you know whether your enquiry can be placed or whether we require additional information

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New Applications - 24 hours

We will review your new application and confirm the next steps to you

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Receipt of documents on existing Applications - 24 hours

We will review all documents and let you know if they are acceptable to the lender